Contact & Booking

Assessment Intake Form

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Contact Us

Appointment Hours

Mon, Thu
-
Tue, Fri
-
Wednesday
Closed
Sat - Sun
Closed

Ways to book

EXISTING THERAPY CLIENTS ONLY


Note online bookings require 20% deposit to secure your appointment.

Referrals- NOT ACCEPTING NEW THERAPY REFERRALS

Medical Objects: 6371333A

Appointment Hours

Monday
-
Tue, Fri
-
Wednesday
Closed
Thursday
-
Sat - Sun
Closed

Ways to book

EXISTING THERAPY CLIENTS ONLY


Note online bookings require 20% deposit to secure your appointment.

Referrals - NOT CURRENTLY ACCEPTING NEW THERAPY REFERRALS

Medical Objects: 6371333A

Fees

Therapy

Initial Session Subsequent Sessions Support Letters/Report Writing
$260 - 90mins (approx) $220 - 50mins (approx) Standard Session $220 per 50min increment
$260 - 90mins (approx) Extended Session

Assessment



Assessment Price Guide

Fees

Therapy (scroll to view)

Initial Session Subsequent Sessions Support Letters/Report Writing
$260 - 90mins (approx) $220 - 50mins (approx) Standard Session $220 per 50min increment
$260 - 90mins (approx) Extended Session

Payment Terms & Conditions

Therapy

  • For initial sessions, a deposit of 20% is required to secure your booking (refundable if cancellation conditions are met).
  • For ongoing sessions, payment is required at the time of appointment.
  • Payment via EFTPOS.
  • Online bookings require a deposit of 20% to secure your appointment.
  • All invoices must be paid before any following appointments are scheduled, including late notice cancellation fees.


Cancellation policy for therapy appointments:

Within 2 business days of the appointment – 50% of session fee

Within 1 business day of the appointment – 100% of session fee


Bulk-billing is not available



Assessment

  • Full payment can be made upfront or a payment plan is available upon request.
  • A deposit of $330 is required at the time of booking to secure your interview spot.
  • Prices apply to standard interview times. Additional time may be required for complex cases needing deeper evaluation and is billed at the standard consultation rate. In this case, you will be informed as soon as possible. 
  • Prices include GST, are current as of 1st March 2025 and are subject to change. 
  • If, after gathering more information during the first interview appointment, it is determined that a full assessment is not necessary, you will only be charged for the time spent on the interview.

Cancellation policy for assessment interview appointments:

Within 7 business days of the appointment - 100% of deposit amount

Payment Terms & Conditions

Therapy

  • For initial sessions, a deposit of 20% is required to secure your booking (refundable if cancellation conditions are met).
  • For ongoing sessions, payment is required at the time of appointment.
  • Payment via EFTPOS.
  • Online bookings require a deposit of 20% to secure your appointment.
  • All invoices must be paid before any following appointments are scheduled, including late notice cancellation fees.
  • fees are subject to change without notice.


Cancellation policy for therapy appointments:

Within 2 business days of the appointment – 50% of session fee

Within 1 business day of the appointment – 100% of session fee


Bulk-billing is not available


Assessment

  • Full payment can be made upfront or a payment plan is available upon request.
  • A deposit of $330 is required at the time of booking to secure your interview spot.
  • Prices apply to standard interview times. Additional time may be required for complex cases needing deeper evaluation and is billed at the standard consultation rate. In this case, you will be informed as soon as possible. 
  • Prices include GST, are current as of 1st March 2025 and are subject to change without notice. 
  • If, after gathering more information during the first interview appointment, it is determined that a full assessment is not necessary, you will only be charged for the time spent on the interview.

Cancellation policy for assessment interview appointments:

Within 7 business days of the appointment - 100% of deposit amount

Referrals and Funding

You do not need a referral to access therapy or assessment services, however access to certain funding streams requires a referral as detailed below:

Therapy

  • Medicare

    For valid Mental Health Treatment Plan holders, a Medicare rebate of $96.65 per session applies. Medicare rebates are processed at the time of payment. 


    In the case of late-notice cancellations, you will be responsible for payment of the fee as this is not covered by Medicare.


    Note there is an out-of-pocket expense for MHTP clients as I do not bulk-bill.

  • Private health

    Please ensure that you are covered for Psychology before booking an appointment. Full payment is required at the time of the appointment ( I do not have HICAPS facilities). You are then responsible for submitting the claim to your health provider directly. 


  • Private Fee

    You are responsible for full fee payment and no rebate is available. 


  • WorkCover QLD

    I will consider acceptance of WorkCover referrals on a case-by-case basis. Your injury type needs to be recorded with WorkCover as ‘psychological’. If approved for WorkCover sessions, no payment is required by you (except in the case of late notice cancellations where you will be responsible for the cancellation fee). 


  • DVA

    Visit your health provider to discuss a referral. If approved for Psychology, no payment is required by you. 

Assessment

  • Medicare

    Under 25-year-olds may be eligible to access up to 4 Medicare rebated sessions when referred by a paediatrician or psychiatrist for assessment of Autism.


    No Medicare rebate is available for assessment for adults aged 25 years and over.

  • Private Health

    Check with your fund if they provide partial cover for psychological assessments.

Access

  • In-person sessions

    My consultation room is located up a flight of 15 stairs. Please advise at time of booking if you need a downstairs room appointment (no stairs).


    NeuroAffirm Psychology is located inside of Ko Kollective building (a black shed-like building with a multi-coloured round logo).


    Free parking spots are located at the front of the building marked 'Visitor'.


    The main entrance to Ko Kollective building is always locked. Ring the doorbell when you arrive. Reception will answer the door as soon as they are able.


    There is a main waiting area with a kitchen where you can help yourself to a hot or cold drink (reception can assist).


    There is alternatively a quieter area to wait - please let us know if you need this option.

  • Telehealth Sessions

    Telehealth sessions are delivered via Healthdirect Australia using Coviu data encrypted end-to-end software for the call.


    The Telehealth link is the same for all sessions and can be found in the signature section of all emails from NeuroAffirm Psychology click the link at the start time of your appointment (there is no software to download). You will be directed to a waiting room, and then be admitted to the secure session.


    Note that Telehealth appointments require a reliable video connection and cannot be conducted over voice call only.

Located in the heart of Toowoomba

58/62 Water St, South Toowoomba QLD 4350

CRISIS SUPPORT

As a private practice, we do not offer out-of-session crisis or emergency support. Here are some services offering these supports:


Lifeline 131114 (24/7)

000 in an emergency

13YARN A 24-hour national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer confidential, one-on-one yarning with Lifeline-trained Aboriginal and Torres Strait Islander crisis supporters.


Located in the heart of Toowoomba

58/62 Water St, South Toowoomba QLD 4350

CRISIS SUPPORT

As a private practice, I do not offer out-of-session crisis or emergency support. Here are some services offering these supports:


Lifeline 131114 (24/7)

000 in an emergency

13YARN A 24-hour national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer confidential, one-on-one yarning with Lifeline-trained Aboriginal and Torres Strait Islander crisis supporters.